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Terms & Policies

Terms & Policies

Oh, hey there! We’re so excited you’re here. We hope that you choose to stay with Vector, but in the meantime, please check out our policies below. And as always, feel free to reach out via email or phone with any questions!

CHECK IN: All of our properties offer a self check-in process, either via Key Cafe, lockbox or digital keypad. Further instructions will be included in your confirmation email!

CANCELLATION POLICY: Reservations are fully refundable up until 14 days prior to check-in time. 50% refundable between 14-7 days prior to check-in time. Non-refundable within 7 days of check-in time.

AUTOHOST PORTAL: For the protection of our guests and staff, all guests are required to complete a pre check-in online verification portal.

SECURITY DEPOSITS: All reservations are subject to a Pre Check-In Security Deposit collection of up to $250 for incidentals and damage protection.

DISCOUNTS: Weekly and Monthly discounts are not applied to previously discounted reservations (coupon codes).

NOISEAWARE: All units are equipped with a NoiseAware volume tracking device. These devices track decibel levels, but do not record sounds.

HOUSE RULES: All guests will be required to sign off on our House Rules, which are further outlined in the Autohost Portal. They include, but are not limited to, no smoking, no partying, no pets and no weapons/guns.

ACCIDENTAL DAMAGE WAIVER – TERMS OF SERVICE:
Terms of service that governs the accidental damage waiver offered by Vector Travel “The Operator”.

This rental offers you “The Guest”, an ability to purchase a Damage Waiver to protect you against accidental damage that might occur while you occupy the property for the intended purpose as defined by the house rules and is governed by the Rental Agreement the guest has signed.

This fee is taken in lieu of a larger refundable security deposit, and is non-refundable.

This fee offers The Guest, as well as The Operator of the property protection against accidental damages, up to the allotted amount specified by The Operator.

Please note that the ability to purchase this Accidental Damage Protection plan is only possible at the time of verification prior to receiving the check in instructions by The Operator. The payment for this fee must be completed using a major credit card that belongs to The Guest who owns the reservation with The Operator. A cash deposit cannot be accepted in lieu of this fee.

This protection plan is offered by The Operator, for the purpose of simplifying the claim process and to reduce the total chargeable security deposit charged upon occupying the rented space as defined by the usage agreement by The Operator.

The Damage Waiver Fee plan is designed to cover unintentional damages to the rental unit interior that occur during The Guests stay. The policy will pay a maximum benefit of the allotted amount specified by The Operator. The maximum benefit allotted with the successful purchase of The Damage Waiver Fee is $100.

Any damages that exceed the allotted amount specified by The Operator will be charged to the guest directly. If during the stay at this property The Guest or those sharing the accommodation with The Guest cause any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Damage Waiver Fee Plan will reimburse The Operator for the cost of repair or replacement of such property up to a maximum benefit of the total amount specified by The Operator

To ensure that you are not charged for any damages, you are responsible for reporting any accidental damages to The Operator prior to leaving the rented space within a timely manner.

Coverage under this plan is not provided for loss or damages due to:
– Intentional acts or gross negligence by The Guest and/or their guests
– Damage caused recklessly or willfully and disregards the consequences to the Property including loss or damage by animals or pets
– Normal wear and tear of the real or personal property assigned to the Accommodation
– Any damage that occurs if you are in violation of the standard usage agreement
– Loss, theft or damage to any personal effects of The Guest. Either owned or brought by The Guest and/or their guests
– Loss, theft or damage caused by any person other than The Guest or your traveling companions with whom you share the Accommodation reservation
– Any cause, if The Guest does not report the damage immediately to The Operator prior to checking out of the property.

In the event of loss or damage to the Property caused by such acts or omissions by The Guest and/or their invitee’s, The Guest will be entirely liable for such damages. Any of the aforementioned issues or damages may be debited from the credit card on file as submitted by The Guest to The Operator.

Administrative Procedures
All waivers of theft or damage will be administered by The Operator at the Property. Such staff will have the sole authority to determine the nature and extent of damages, necessary repairs and eligibility for the waiver of liability described herein. The Guest must report in writing any theft or damage to the Property or its contents to staff of The Operator by the time of check-out or any otherwise applicable damage waiver for such The Guest will be void. The Operator has ultimate administration authority. In the event of any dispute relating to this waiver The Operator may require such dispute be submitted to binding arbitration.

The Accidental Damage Limited Waiver of Liability takes effect upon check in or registration on the booked arrival date to the Property together with payment of the Waiver fee before check-in. The Waiver shall terminate upon normal check-out time or the departure of the The Guest, whichever occurs first.

Waiver Fees Are Not Refundable
IMPORTANT NOTE: Payments for the Accidental Damage Limited Waiver of Liability will not be accepted after the The Guest has entered the Property for the beginning of their stay.

Referral Program Terms and Conditions:
1. How The Program Works

The program is pretty simple! As a thank you for your previous stays with us, we want to offer you the opportunity to be rewarded for your potential referrals. When a friend or family member books with us, and their reservation is confirmed, paid for, and completed (they have checked out) we will send you $5 for every $150 of their reservation total. For example, if your friend stays in Dallas with us and their reservation total before taxes fees and after discounts is $600 then you will recieve $20. 

You must reach the nearest whole dollar amount to qualify for an additional $5. If reservation total before taxes fees and after discounts is $550 the reward amount would be $15.



2. A Referral Is

A referral is a confirmed, payed, and stayed reservation.

3. Issuing Of Rewards And Offers

Rewards are not distributed before a reservation is completed. All referrals must be completed through the official referral app and distribu



4. Privacy

All personal information collected and processed as part of this Referral Program will be used in accordance with Vector Travel Privacy Policy, available at https://bookings.vectorstays.com/privacy-policy. Under the applicable laws and regulations, Vector Travel shall be responsible for collecting and processing such personal information. 





5. General 



5.1. These Referral Terms are published by Vector Travel (“we”’, “us” and “our”). Our Referral Program as displayed on our Website [Insert link to Website here] and these Terms form a binding agreement for both Referring Users (“you” or “your(s)”) and people who receive our referral invitation.



5.2. This Referral Program permits you to invite your contacts to participate in one or more Referral Program(s).



5.3. You may only invite personal friends, family members, acquaintances and colleagues to this Referral Program.



6. Completed Referrals and Limit



6.1. A Completed Referral is when a Referring User refers this Program to one of its contacts. Subsequently, that contact will either sign-up, make a purchase or complete whatever action is determined as a referral above – which is not cancelled or disputed in accordance with Subsection 3. 



6.2. A limit to the number of referrals by Referring Users may apply. Or we may specify a maximum number of Completed Referrals who are eligible for the benefits of this Program.



6.3. All referred people must be new and first-time Users. Existing Users cannot participate in and benefit from the Referral Program.



6.4. You represent all personal information is 100% correct and up to date. We may monitor your use of the Referral Program or request your ID to verify your identity before issuing rewards. 



7. Restrictions



7.1. This Program cannot be combined with other Vector Travel’s referral programs, discounts, vouchers, benefits or incentives. By participating in this Referral Program, we may restrict you from any other promotion, program, discount, or vouchers.



7.2. You understand and agree that you must not use referral methods that are bothersome to the recipients. Moreover, your participation in the Referral Program must not violate the applicable law, including but not limited to anti-Spam legislation, which is mass distribution of unsolicited messages.



7.3. You must not publish our Referral Program on any sites or platforms that house any Adult Content, Alcohol, Tobacco, Gambling, Games and Online Casinos, Political Content, and any form of illegal activities. 



7.4. You must not at any time, invite or refer people who are unknown to you.



7.5. You must only use our Referral Program for personal use and refrain from its use for commercial purposes. 



8. Term and Termination



8.1. This Referral Program will run until the announced date and that date can be extended or restricted. We may also in our sole discretion notify Users that the Referral Program has ended with immediate effect.



8.2. Any referral made before the end of the Referral Program can still participate. However we may exclude referrals in our sole discretion made after its termination date.



8.3. We may terminate this Referral Program at any time, including your participation or the availability of its benefits. 



9. Exclusive Relationship



9.1. You understand and agree that you are only the User of our services and/or products, and refrain from implying any other affiliation or legal relationship with us. 



9.2. You understand and agree that you are never authorized to legally bind our company. 



9.3. You must never create any materials that contain our branding, trademark, (part of) our corporate identity.



9.4. By participating in the Referral Program you must not represent yourself in duplicate, agent or intermediary of our company




10. Privacy and Information



10.1. You undertake to respect the privacy rights of the people you invite to our Referral Program and direct to our website. 



10.2. When referring other people, you must always inform them about the applicable terms and conditions and privacy policy. You must do so before they participate in the Referral Program, and leave their personal information.



11. Amendments



We may amend the terms and conditions of our Referral Program. We may offer and/or restrict additional incentives, benefits and programs. As a result, additional terms may apply. You agree that you are aware of those amended and additional terms.



12. Violations and Termination



12.1. In case we suspect any violations of these terms or otherwise tampering with, fraud or unreasonable use of our Referral Program, we may in our sole discretion cancel the distribution of any discount, benefit or payout. 



12.2. If you are a current or former employee, contractor or affiliate of our company, we may restrict your participation in the Referral Program, and we may restrict or cancel your participation with immediate effect. 


12.3. You must comply with all applicable laws and regulations, and refrain from violating any third party rights. These rights include any copyright, trademark or other proprietary rights.



13. Disclaimer and Indemnification



13.1. We offer our Referral Program and its benefits only on an “as is” and “as available” basis. We may remove, change and update the Referral Program in our sole discretion. We will never make any promises or guarantees about the content and information of our Referral Program. We disclaim our responsibility for any information that is incorrect or has errors. 

13.2. Our Referral Program is based on our best efforts. You acknowledge and agree that we can never guarantee any benefit or result from participating in the Referral Program.



13.3. You will defend, indemnify and hold [Customer Name] harmless from and against all claims, damages, liabilities, losses, expenses and costs (including reasonable attorneys fees) arising out of your participation in the Referral Program.


14. No Correspondence, Disputes And Refunds

With regards to the distribution of discounts, vouchers, incentives, prizes, awards or other benefits, no correspondence will be entered into. Moreover, we shall never respond to any complaint or accept any dispute about the Referral Program, and the abovementioned benefits. are provided “as is” and we never refund or exchange such benefits. 





15. Applicable Law

The law of our residence shall apply and the court in that country is competent to hear any claim that may arise out of these terms.

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